CUSTOMER CONTACT WEEK 2024

Say hi to Loris at CCW

Loris turns your customer conversations into your organization's insight engine, helping you understand why customers are contacting you, how well your team served them, and ways you can improve.

Learn why leading brands choose Loris to improve efficiency and overall customer experience.

Attending CCW in Las Vegas? Meet us at booth #1201 for quick demo or to talk about your use case.

Meet up at CCW

Unlock the hidden value of every customer conversation

Loris is a conversational intelligence platform – trusted by leading brands using AI trained on 300+ million real customer conversations. We enable you to turn everyday customer interactions into the insights you need to not only optimize your customer experience – but also grow your business.

Loris helps you:

Understand why customers are contacting you
How well your teams are resolving issues
What your agents should say next

Get ahead of trends that impact your customers and your business

Loris helps organizations spot the issues that drive customer calls, chats, and emails - those points of friction that disrupt how they use your products and services. By collecting these Voice of the Customer insights, you can:

Be aware of and quickly address issues impacting the customer experience
Provide product, marketing, and other internal teams with tangible feedback they need to improve
Become the authority on everything customer experience for your organization